At first, Anne and I were stumped. And that doesn’t happen often. While addressing a group of communications experts and executive directors of non-profit organizations at ComNet18 in San Francisco recently, the timely question was raised: how does the divisive tone and negative energy found in so many media interviews now affect a group’s ability […]
In his first televised interview for his book A Higher Loyalty – Truth, Lies and Leadership, former FBI Director James Comey used strong, proven methods on how to own your message — ones that any public speaker could mimic. In Comey’s prime-time interview with George Stephanopoulos on April 15, Comey called President Donald Trump a “person […]
Whether you knew it had an actual name, you’ve definitely heard someone use vocal fry — and they likely didn’t know that when they were using it, it has some advantages.